-Ensure the delivery of signed service level agreement with clients.
-Verify completion of scheduled projects and client service level maintenace contracts.
-Consults with software programmers for troubleshooting database and configuration issues.
-Perform all supervisory responsibilities associated with the IT department including employee related issues.
-Enforce company policies and procedures as a member of management for all employees.
-Plan and programme project timeline with successful implementation
-Establish and maintain effective professional working relationships with co-workers, and every level of management.
-Determine the goals of IT within broad outlines provided by the executive management and contribute to the continuity of computer services by providing necessary technical leadership and project coordination.
-Forecast costs, equipment and personnel needs for projects and programs as required and related to MIS operations.
-Stay abreast of the latest developments in MIS technology and remain highly technically competent at all levels of data processing while striving for enhanced user productivity through implementation of new software technology where applicable, and the implementation of policies that more effectively utilize MIS resources.
-Prepare long and short-range plans for application selection, systems development, and acquisition of the resources needed to support them.
- Establish and maintain relationships with contractors and equipment suppliers.